This translation has not been editorially reviewed yet. The German version is authoritative. Deutsche Fassung →
For agencies · FAQ
Frequent questions from agencies
The basics are on the agency page. Here are the detail questions from conversations with agencies.
What does an audit report look like?
Three views of the same run: a results overview with all audit areas and their score, per audit area a detail page with every single check including topic, finding and rating, and the complete findings report to pass on. We show a real example in conversation; ask for it and we send the link to a complete run.
What does the tool cost us monthly?
Nothing. The tool runs without a basic fee, without seats and without a term. You pay consumption-based for ordered audits; the needs analyses for your acquisition are free.
How many free analyses do we get?
You start with 10. For every certificate sold, 10 more are added; the tool finances itself through your own business. Whoever closes regularly has analyses free permanently.
May we show an analysis to a prospect who is not yet a customer?
Yes, that is exactly what it is for: making the need for action visible. You receive the complete findings report to pass on. A seal is created only with an ordered audit, otherwise the proof would be worthless.
Can we choose which audit areas are audited?
Yes, per order individually. For an accessibility-act enquiry accessibility alone is often enough; for a relaunch acceptance you choose the full field. Accessibility is preselected.
Can we show seal and customer area under our own brand?
Yes. A design template can be stored per customer: your brand, your logo, your colours, applied to the customer area, the verification page and the seal image.
Who is the issuer of the seal?
Always the audit service. The design template changes the appearance, never the statement; an agency cannot act as the audit authority. That is exactly what protects the value of the seal, for you too: your customers receive an independent audit result.
How do we settle?
You buy audit credit at the regular conditions (see pricing) and set your own end-customer prices. Every audit reserves its cost estimate and settles the actual scope; failed measurements are fully refunded.
Do our customers see your prices?
No. Pricing towards your end customers is entirely up to you.
How do our customers get their results?
Every audit customer gets access to their customer area with orders, runs, findings and seals, in your design template, via magic link without a password hurdle.
What happens if a customer’s website fails?
Then there is no seal for the affected audit area, but a detailed findings report from which you can derive the fix. After the fix, a new audit follows. For agencies that is exactly the added value: audit, findings and proof from one hand.